Delivering Difficult Information
Portfolio > Bespoke eLearning
Delivering Difficult Information consists of three bespoke eLearning modules that were developed for NHS Yorkshire and the Humber.
Throughout their career, Health & Social Care professionals have to give service users life changing and potentially distressing news. This is never going to be a pleasant part of the job, but it’s an important one.
This programme was designed to be used as either an introduction or a refresher course to some of the foundation skills that Health & Social Care professionals use when delivering key information.
Keeping it Relevant
The learning from these videos was then contextualised to Health & Social Care to enable learners to apply the learning within their role.